Some users of the Apple Vision Pro headset are returning the $3,500 device within weeks of purchase due to discomfort and usability issues. Learn more about the challenges faced by early adopters and their experiences with Apple’s latest mixed reality gadget.
Source: Apple
In recent news, early adopters of the Apple Vision Pro headset are expressing dissatisfaction, prompting returns of the $3,500 device. Despite Apple CEO Tim Cook hailing it as the “beginning of a new era for computing,” users have encountered various challenges, including discomfort, limited usability, and motion sickness.
Launched in the US on February 2, the mixed reality goggles offer wearers the opportunity to delve into augmented reality, overlaying digital content onto the physical world. However, some disillusioned users find the lack of dedicated apps diminishes its practicality.
Tech executive Alexander Torrenegra shared his disappointment on X (formerly Twitter) on February 13, stating, “Two hours after unboxing my Apple Vision Pro and using it, I decided to box it back up again and return it.” He expressed a preference for his Retina display and cited issues with the immersive work experience, leading to the decision to return the headset.
Complaints about motion sickness and headaches have also surfaced, with one user expressing frustration on X (formerly Twitter), “Can’t wait to return the Vision Pro, probably the most mind-blowing piece of tech I’ve ever tried. Can’t deal with these headaches after 10 minutes of use though.” Such discomfort has been a common concern among users of AR and VR headsets.
Check out Apple’s sleek ad for the futuristic new device:
Apple’s user guide acknowledges potential side effects, cautioning users about motion sickness and advising them to cease usage if symptoms like nausea arise. The company’s support page for Vision Pro emphasizes the importance of safety and awareness regarding motion sickness-induced symptoms.
Although Apple has not disclosed sales figures, a poll conducted by the unofficial Apple news site Cult of Mac suggests significant dissatisfaction, with 45% of respondents indicating intentions to return the headset. Given Apple’s 14-day return policy, early purchasers in the US have until February 16 to initiate returns for a full refund.
In summary, while the Apple Vision Pro headset promises an innovative computing experience, early adopters have encountered hurdles such as discomfort and limited utility, leading to a notable rate of returns within weeks of its release.